Policies
Cancellation Policy
As a courtesy to other patients, and to my practice, I kindly request a 48-hour cancellation by phone or email. You will be asked to pay in full if you cancel within 48-hours of your appointment. Please be respectful. This request is to honor my time as much as you would want me to honor yours. Thank you.
Purchase Policy
All appointment, events and plan purchases are non-transferable and non-refundable. All packages are activated on the date of first use (not the date of purchase). So don’t worry - you will get your appointment. If you’d like to be reminded that your package is about to expire or that you’re about to use your last appointment in a package, please make sure we have your email address correct in our system. Extensions on packages may be granted to those facing unexpected medical complications.
Insurance
Naturopaths in New York and New Jersey are not currently covered by insurance. We do accept payment via cash, credit card, health savings accounts and check.
While I am not a network provider with any insurance plans, you may be able to receive reimbursement directly from your insurance company for your visit. Please check with your insurance company in order to determine if your plan includes out-of-network benefits. If so, you can submit a statement from your consultation and the insurance company may reimburse you directly
Return & Refund Policy
Thanks for shopping at Simplicity Health Associates
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 14 business days, depending on your card issuer's policies.
Please note, all services and appointment packages are non-refundable and non-transferrable.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at info@simplicityhealthassociates.com or 646-470-8458 Monday through Friday 8am-5pm EST.